Privacy Policy — BPM Live Music

This Privacy Policy describes how we manage Personal Data in compliance with the

Singapore Personal Data Protection Act 2012 (No. 26 of 2012) (“Act”). We encourage you

to read this Privacy Policy so that you know and understand the purposes for which we

collect, use and disclose your Personal Data.

We may update this Privacy Policy from time to time. Subject to your rights at law,

you agree to be bound by the prevailing terms of this Privacy Policy as updated

from time to time. We encourage you to check the latest version of this Privacy

Policy regularly.

"Personal Data" refers to data, whether true or not, about an individual who can be

identified from that data, or from that data in combination with other information to which

the organisation may have access and includes the meaning otherwise as defined in the

Act as amended from time to time.

By using any services or campaigns offered by BPM Live Music or submitting information

to or otherwise communicating with BPM Live Music, you agree and consent to BPM Live

Music and our related entities, affiliates and subsidiaries (individually and collectively,

"Companies"), as well as their respective representatives and/or agents (collectively

referred to herein as “BPM Live Music", "us", "we" or "our") collecting, using and disclosing

your Personal Data in accordance with this Privacy Policy. “You” or “your” means any

individual to whom the Act applies and includes an individual actual or prospective

customer but excludes any corporate entity (including corporate customers) and any other

entity that is excluded under the Act.

This Privacy Policy does not supersede or replace any other consents you may have

previously or separately provided to us in respect of your Personal Data, and your consent

to this Privacy Policy is in addition to any other rights which any of the Companies may

have at law to collect, use or disclose your Personal Data.

This Privacy Policy and your use of this website shall be governed in all respects by the

laws of Singapore.

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Collection & Consent

1.1

Personal Data may be collected from you in one or more of the following ways:

(a)

when you order or purchase products or services from us;

(b)

when you post a feedback or interact with our customer service officers, eg. via meetings,

emails or telephone calls (which may be recorded for training, quality control, business

and/or other lawful purposes);

(e)

when you request that we contact you, be included in an email or other mailing list;

(f)

when you respond to our promotions, campaigns or other initiatives or attend our events;

(g)

when we receive references from business partners and third parties, for example, where

you have been referred by them;

(h)

when you visit our website;

(i)

when you take part in any promotion conducted by us and/or our business partners;

(k)

when we collect your Personal Data by other lawful means.

(l)

when you provide or contemplate providing security to us for a transaction;

(m)

when you submit your Personal Data to us for any other reasons; and/or

1.2

Unless permitted by applicable laws, we will not collect Personal Data without your

consent.

1.3

You warrant and represent to us that (a) Personal Data which you disclose to us is

accurate and complete; and (b) where you volunteer Personal Data of another person to

us, that you are authorized by such other person to disclose such Personal Data to us, and

that such Personal Data is accurate and complete.

1.4

You shall consult your parent or guardian before giving us your Personal Data if you are

under the age of eighteen.

Purposes for which we collect, use and disclose your Personal Data

2.1

Your Personal Data may be collected, used and/or disclosed for the following purposes:

(a)

to verify and process your personal particulars and payments;

(b)

to provide goods and services to you;

(c)

to respond and deal with enquiries, complaints and other customer-care matters or

otherwise communicate with you;

(e)

to manage payment, billing, account, credit checks and debt-recovery matters;

(f)

to send you information, promotions, updates, and marketing and advertising materials in

relation to our goods and services and that of our group companies;

(g)

to manage, develop and improve our business and operations to serve you better;

(h)

to carry out market research and customer surveys;

(i)

to conduct investigations or audits or carry out crime and fraud prevention and risk

management activities;

(j)

to comply with legal and regulatory requirements;

(k)

to enforce our legal rights and obligations;

(l)

to facilitate business asset transactions (which may extend to any mergers, acquisitions or

asset sales);

(m)

for other purposes for which we have obtained your consent; and

(n)

for any other purposes reasonably necessary, ancillary or related to the above specified

purposes.

2.2

Your Personal Data may be disclosed for the purposes indicated above to our officers and

employees, third parties, affiliates, service providers, advisors, which include without

limitation, the following persons or entities:

(a)

banks, credit card companies, and payment vendors;

(b)

debt collection agencies;

(c)

credit information companies;

(d)

logistics and courier services companies;

(e)

call centre services providers;

(f)

our business partners and authorised distributors, dealers or resellers;

(g)

relevant government regulators or authorities or law enforcement agencies;

(h)

our insurers and advisors, including consultants, auditors and lawyers;

(i)

data intermediaries; and

(j)

any other party to whom you authorise us to disclose your Personal Data to.

Save for relevant government regulators and authorities or law enforcement agencies, we

will ensure that such parties receiving your Personal Data (i) are under duty of

confidentiality to us with respect to the use, holding, processing, retention and/or transfer

of your Personal Data; and (ii) have the need to know or handle such Personal Data.

2.3

Your Personal Data may be transferred, stored and/or processed in a country or territory

outside Singapore and you consent to any such transfer, storage and/or processing of your

Personal Data outside Singapore. We will however ensure that any party to whom we

transfer your Personal Data outside Singapore provides to such Personal Data a standard

of protection at least comparable to the protection under the Act. This includes without

limitation ensuring that any party coming into contact with the Personal Data outside

Singapore:

(a)

complies with the Act and accompanying guidelines issued by the relevant regulatory

authorities, all applicable laws and regulations and this Privacy Policy (“Data Standards”)

and shall not do or permit anything to be done which might cause such party or us to

breach the Data Standards;

(b)

takes all appropriate measures to ensure such compliance by implementing such Data

Handling Principles as notified by us to them from time to time and appropriate technical

and organisational measures and providing a standard of protection for the Personal Data

that is comparable to the protection under the Act; and

(c)

protects the Personal Data by making reasonable security arrangements to prevent

unauthorised access, use, disclosure or modification.

Withdrawal of Consent & Access

3.1

You may withdraw your consent to our continued use and disclosure of your Personal Data

or seek access to your Personal Data (to a reasonable extent and as permitted by the Act)

at any time by writing to BPM Live Music. You may also withdraw your consent for specific

forms of communication and on specific communications via the unsubscribe options as

stated on our email or other marketing messages.

3.2

In withdrawing your consent, you acknowledge that we may not be able to provide or

continue providing certain goods and/or services to you and that we may cease such

provision accordingly without any liability. Please note that it may take up to 30 working

days for any request for consent withdrawal to be reflected in our systems.

3.3

We will, at your request, endeavour to provide you with an account of your Personal Data

in our possession or control within a reasonable time. Such account shall be in respect of

how your Personal Data has been or may have been generally used or disclosed within

the year before the date of your request. We reserve the right to charge a reasonable

administrative fee for carrying out your request.

Accuracy & Correction

4.1

We will endeavour to ensure that your Personal Data we use is sufficiently accurate and

complete in making any decision that impacts you.

4.2

To help us maintain the accuracy of your Personal Data, we encourage you to inform us

when there are any changes to your Personal Data which you have provided us by writing

to the Office of our Data Protection Officer. We will correct or complete your Personal

Data as soon as reasonably practicable.

Protection, Policies and Procedures

We will endeavour to protect your Personal Data in our possession or control against risks

of unauthorised access, collection, use, disclosure, copying, modification, disposal or

destruction, through reasonable and appropriate security measures. We strive to ensure

that our systems are secure and that they meet industry standards. To prevent

unauthorized access, maintain data accuracy and ensure the correct use of information,

we have put in place appropriate physical, electronic, and managerial procedures to

safeguard and secure the Personal Data we collect. Notwithstanding our security

measures for protecting your Personal Data, you acknowledge that no data transmission

over the Internet is completely secure and by providing your Personal Data, you are

transmitting information at your own risk.

Retention of Personal Data

We will retain your Personal Data for as long as you use our products or services and it is

necessarily required or relevant for business or legal purposes.

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7.1

We gather Information on our website activity, such as data on the number of visitors, the

pages they visit, the duration of their stay, etc. Such information is collected on an

aggregate, anonymous basis, which means no Personal Data is associated with this data

and gathered through the use of web server logs and cookies. We do not at our website

automatically collect Personal Data unless you provide such information or login with your

account credentials.

7.2

Cookies are small bits of data automatically stored in the hard drive of the end user and

are commonly used to track preferences in relation to the subject of such website. If you

enable these cookies, then your web browser adds the text in a small file. You may wish to

set your web browser to notify you of a cookie placement request or refuse to accept

cookies by modifying relevant internet options or browsing preferences of your computer

system, but to do so you may not be able to utilize or activate certain available functions

on our website.

7.3

By accessing and using our website and services, you consent to the storage of

cookies, other local storage technologies, beacons and other information on your

devices. You also consent to the access of such cookies, local storage

technologies, beacons and information by us or our representatives or agents.

Third-Party Links and Products on Our Services

Our website and/or services may link to third-party websites and services that are outside

our control. For example, we may enable you to share certain materials on the services

with others through social networking services such as Facebook. We are not responsible

for the security or privacy of any information collected by websites or other services. You

should exercise caution, and review the privacy statements applicable to the third-party

websites and services you use. To the fullest extent permitted under laws, we cannot be

responsible for a third party's acts, omissions, data policies or their use of cookies nor the

content or security of any third party websites, even if linked to our website. Any such

liability is expressly disclaimed and excluded.

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Should you have any query, request or feedback relating to your Personal Data, please

Email: info@bpmlivemusic.net

For more information about the Singapore Personal Data Protection Act, please visit http://

www.pdpc.gov.sg.

Last updated 8 June 2016